Where the pitch drifts
- Reps prompting from last quarter's pitch deck
- Battlecards in a Notion page half the team has never opened
- A discount offered in a follow-up that nobody approved
- The best answer to the Brex objection, living in one rep's head
- New hires ramping by shadowing calls for a month
With Herald
A shared context layer for your reps and their agents. Enablement owns the playbook, and every rep and every AI tool they use reads it from the same place.
Change the pricing or add a battlecard, and the next email, follow-up and answer uses the new version. Nobody has to remember to update their prompt.
What goes in the workspace
The pages a new rep would need to sell well. Give each one an owner, so the person who knows it best keeps it current.
- Personas
- Each buyer's job, what they worry about and how they decide.
- Objections
- What prospects push back on, and the answers that have worked.
- Competitors
- Where you win, where you don't, and what to say when a prospect brings them up.
- Pricing
- Plans, what's included, and the discounts reps can and can't offer.
- Integrations
- What connects to what, so nobody guesses on a technical question.
- Approved proof
- Stats, quotes and logos you're cleared to use with prospects.
Packs for the jobs reps do every day
A pack says which pages a kind of job always needs. Your email voice guide never mentions the prospect, so search alone would miss it. The pack makes sure it arrives, with your rules on top.
- Cold email
- PersonaApproved proofVoice: sales email
- Reply to a prospect
- ObjectionsPricingIntegrations
- Demo follow-up
- CompetitorApproved proofVoice: sales email
- Call prep
- PersonaDiscovery questionsObjections
From battlecards to a playbook every rep's AI reads
- 1
Write the playbook down
Import the persona deck, the battlecard spreadsheet and the pricing sheet you already have, then tidy them into pages.
- 2
Mark the rules
Discounts that need sign-off, dates you can't promise, numbers that only come from Approved proof. Rules go out with every request.
- 3
Connect the team
Reps sign in from ChatGPT or Claude, or wherever they already work. Nobody pastes in a deck.
- 4
Keep it current from the field
A rep's agent adds a new objection as a draft. Sales enablement publishes it, and every rep's AI has the answer.
New reps start where your best ones are
What the team has learned stays in the workspace when people move on, and it's there for whoever joins next.
- Day-one answers
- A new SDR's AI knows the integrations, the pricing and the objections the team has already heard.
- Call prep in a minute
- Ask for a brief on the persona and the competitor, and get the sections that matter.
- Guardrails built in
- Rules ride along on every request, so a new hire can't promise what the team can't deliver.
- Only what you publish
- Agents answer from published pages, so a half-finished edit never reaches a prospect.